PlanIt EPOS · Settings & Account

Clear all data on this till

What does this do?

Clear all data wipes every product, receipt, setting and import record from this browser only. It cannot be undone on the device, so back up and sync first. Your cloud copy is untouched as long as it was synced.

How to use it

  1. Press Sync now (top right) and wait for it to finish, so the cloud has everything.
  2. From the ☰ menu choose Backup and press Download full backup (JSON). Keep the file.
  3. Under Danger zone press Clear all data….
  4. Read the warning and press Yes to continue. The till reloads empty.
  5. To get your shop back on this device, sign in again and use Reload from cloud, or Restore from file with the backup you took.
Open PlanIt EPOS Still stuck? Email support

Related guides

Back up the till and restore from a file

Cloud sync backs the till up continuously, but you can also download a complete copy of this till's data as a single file and restore it on the same or another device. Restoring replaces everything on that device with the file's contents.

Settings & Account

Cloud sync, working offline and running two tills

Cloud sync backs up every sale, keeps products, prices and settings the same on every till, and powers the customer portal. The till carries on working offline and catches up when it reconnects.

Getting Started

Sign in to the till (or create your account)

One PlanIt login opens the till, the estimator and the customer portal. Sign in on any till device with your email and password, or create an account if you are new.

Getting Started

Install the till as an app on this device (works offline)

Install the till as an app so it opens full screen from its own icon and keeps trading when the internet drops. Sales sync to the cloud when you are back online.

Getting Started

Add your bank details for customer payments

Customer payments is where you tell the till how customers can pay you. Bank transfer details print on invoices, quotes and statements and show in the customer portal, with a payment reference the customer can quote.

Settings & Account

Add your company details and logo

Your company name, logo and contact details print on every receipt, quote, invoice and statement, and brand the customer portal. Set them once and every till in the shop uses them.

Settings & Account
Questions this guide answers
  • How do I wipe the till and start again?
  • Does Clear all data delete my cloud data too?
  • How do I remove my data from a computer I'm getting rid of?

Last updated 2026-09-03 · Direct link for this feature