PlanIt EPOS · Fitter App
The fitter app on poor signal
What does this do?
The fitter app keeps the last jobs it saw on the phone, so it opens in a basement or a new-build with no signal. Status changes, notes and photos queue up and send when the phone reconnects.
How to use it
- What your fitter sees with no signal: a yellow Offline — showing saved jobs note at the top. Everything they do is saved and "will send when you're back on signal".
- The app checks for new jobs by itself every couple of minutes and whenever it is opened. To force it, they press ☰ then ↻ Refresh jobs now and wait for Up to date.
- Sync problem — will retry at the top means the phone has signal but could not reach PlanIt. The app keeps trying on its own; nothing is lost.
- The bell shows Notifications for that fitter, such as a new job or a moved fitting, and tapping one opens the job.
- If a job you published still is not there after Refresh jobs now, check on the till that it was published to the right fitter and that the fitter's access is not Paused.
Questions this guide answers
- Does the fitter app work without signal?
- Why hasn't my fitter's app updated?
- What does Sync problem mean?