PlanIt EPOS · Receipts, Refunds & History

Add a fitting date to a sale that never had one

What does this do?

Flooring often sells before the customer knows when they want it fitted. When they ring back with a date, book it straight onto the original sale. It goes into the Diary and Customer Orders, and you can email the customer the appointment.

How to use it

  1. From the ☰ menu choose History, find the sale and press View.
  2. Press Add to diary. On a sale that already has a date the same button reads Move fitting.
  3. Choose Fitting or Survey / measure, then the Fitting date.
  4. Under When pick Morning (8–12), Afternoon (12–4), All day or Specific time….
  5. Choose the Fitting team and add any Notes for the fitter.
  6. Tick Email the customer the appointment if you want them to receive a confirmation.
  7. Press Book fitting. The job now shows in the Diary and its customer order moves to Booked for Fitting.
Questions this guide answers
  • The customer has finally chosen a fitting date, how do I add it to their sale?
  • How do I book a fitting from an old receipt?
  • How do I move a fitting to another day?

Last updated 2026-09-03 · Direct link for this feature