PlanIt Estimating · CRM, Jobs & Diary

Request, receive or record a deposit on a job

What does this do?

From the job you can email a deposit request, confirm a bank transfer has arrived, or record the payment on the quote itself so it becomes an invoice showing the amount paid and the balance outstanding.

How to use it

  1. Open Jobs and press Open job on the job.
  2. Press 💳 Request deposit. PlanIt emails the customer the deposit amount, the balance due on completion and a pay button if your Stripe link is set. The job moves to Quote Accepted and the request is logged on the timeline.
  3. If the customer pays by card through the link, the job moves to Deposit Paid by itself and you get a notification.
  4. If the customer pays by bank transfer, press 🏦 Mark deposit received and confirm. The job moves to Deposit Paid.
  5. To show the payment on the paperwork, open the quote on step 5 · Customer Quote and press ✓ Record Deposit Payment (converts to invoice). The document becomes an invoice with the deposit and balance outstanding.
  6. Made a mistake? Undo payment record on the quote reverts it to a quotation.
Questions this guide answers
  • How do I ask an accepted customer for their deposit?
  • The customer paid by bank transfer, how do I record it?
  • How do I turn the quote into an invoice showing the deposit?

Last updated 2026-09-03 · Direct link for this feature