PlanIt EPOS · Customer Orders

Track an order from supplier to fitting

What does this do?

Customer Orders is the list of jobs waiting on something: stock from a supplier, a fitting date, a collection or a delivery. Each order tracks the supplier, when it is expected, its status and the money still owing.

How to use it

  1. From the ☰ menu choose Customer Orders.
  2. Each row shows Order, Date, Customer, Product, Qty, Supplier, Status, Expected and Balance. Use the search box to find a customer, product or number.
  3. Tap a row to open the order, change its Status, add the Supplier reference or Expected delivery, and press Save order.
  4. Orders are created for you from till sales and out-of-stock items. To add one by hand, press + New order.
  5. Below the list, the Fitting calendar shows booked fittings and Outstanding balances lists receipts with money still owing.
  6. Once an order is Collected, Delivered, Completed or Cancelled it moves out of the list into Filed away.
Questions this guide answers
  • What is the Customer Orders screen for?
  • How do I see what is on order from suppliers?
  • How do I add an order by hand?

Last updated 2026-09-03 · Direct link for this feature