PlanIt 360 · EPOS for flooring retailers

A till that understands carpet doesn't come in boxes

EPOS for flooring retailers is point of sale software built around how a flooring shop actually sells: carpet and vinyl by the cut length rather than the unit, part rolls and roll ends as stock, supply-only alongside supply-and-fit, and deposits taken against jobs that won't be fitted for weeks. PlanIt 360 does all of that for UK independent flooring shops and carpet retailers.

Three-month minimum, then monthly rolling. No demo call. Built in the UK for the flooring trade. See pricing.

Run a builders', electrical or plumbing merchant rather than a flooring shop? That is a different product: PlanIt EPOS for trade merchants.

The PlanIt 360 till with a quote loaded: eleven carpet and vinyl lines in the basket, the customer's name, phone, email and address filled in, and a gross total of £3,877.86 with the payment buttons.
The PlanIt 360 till with a quote loaded from the estimator: every line, the customer's details and the £3,877.86 total, ready to take payment.

Why a general retail till doesn't fit a flooring shop

Most EPOS assumes you sell whole units off a shelf, scan a barcode, take the money and move on. A flooring shop doesn't work like that, and the workarounds cost you.

What a normal till assumes

Stock is a count of units. A sale is a completed transaction. What you sold is what left the shop today. None of that is true when you're cutting 4.6 metres off a 25-metre roll for a job being fitted in three weeks' time.

What a flooring shop actually does

Sells by the metre off a roll that shrinks with every cut. Keeps roll ends that are still worth selling. Takes a deposit now and the balance on completion. Runs supply-only and supply-and-fit side by side. That's the shape PlanIt 360 is built to.

Roll stock in PlanIt 360: each carpet roll with its roll number, location (main store, van or off-site lock-up), width, metres remaining and square metres left, and a list of remnants with their length and area.
Roll stock: every roll with where it is, its width and the metres left on it, and the remnants that are still worth selling.

What's included

The till and the engine room, in one system.

  • Quick-sale till

    F2 for a new sale, barcode scanning, card and cash handling, receipts printed or emailed. Fast enough for a queue on a Saturday morning.

  • Cut lengths and roll ends

    Stock built around what's actually left on the roll, not a unit count. Roll ends tracked as sellable stock, colours and batches deducted at the cut, and SPC handled by the pallet, pack and m².

  • CRM and follow-ups

    Every customer captured on sale, their full history on one page, notes and follow-up reminders, and quotes chased automatically so nothing goes quiet in a drawer.

  • Invoices and automatic chasers

    A quote becomes an invoice in a click. Unpaid invoices are chased by email automatically, monthly statements go out on their own, and the trail of what was sent sits on the job.

  • Fitting diary and fitter portal

    Book the fitting while you take the money, run fitting teams in a day and week diary, and give fitters their own portal: their jobs and details on their phone, without the phone calls.

  • Products and pricing

    One master list with costs, prices, margins and per-line VAT. The AI price-list scanner pulls supplier products straight in from a photographed price list.

  • Customer accounts

    Every customer gets a secure online portal to view quotes, invoices and documents, pay deposits online, and raise a ticket with your shop, branded with your logo.

  • Multi-till and operators

    Run more than one counter with two-way sync, and it keeps working if the internet drops. Install it on the till straight from the browser and it runs full screen like any other app. Operator PINs and roles keep the takings where they belong.

  • Cash up, Z reports and Xero

    The day's takings counted and closed, with margin, best sellers, refunds and credits, and a Xero-ready invoice export, so the bookkeeper imports rather than re-keys.

  • Deposits against jobs

    Take a deposit now, the balance on completion, and keep both attached to the job rather than floating loose in the day's till.

  • Ask PlanIt

    An in-app assistant that answers questions about your quotes, jobs, customers and pricing, with takings answers restricted to the owner.

  • Works with Estimating

    Quote to till in one flow if you use PlanIt Estimating too, or run the EPOS entirely on its own.

The invoice list in PlanIt 360: £15,739.50 outstanding, £4,947.20 due within 7 days, £1,268.94 overdue, and each invoice with its customer, dates, totals and whether it is owing, part paid, due or overdue.
Invoices: what's outstanding, what's due this week and what's overdue, with part-paid jobs marked.

How it compares

An honest look at where the PlanIt 360 EPOS sits.

Built forIndependent flooring retailers, carpet shops and trade counters. One till or a few, not a national chain.
Stock modelCut lengths, part rolls and roll ends rather than unit counts, with colour variants and batches deducted at the cut, and SPC by the pallet, pack and m².
Getting startedSign up and start ringing up sales. No demo call, no sales process, no implementation project.
Customer accountsIncluded: a branded portal where customers view documents, pay deposits and raise tickets.
Price£149 per site per month excluding VAT as PlanIt 360, including three seats, one till and the estimating side. Three-month minimum, then monthly rolling.
Where it's weakerIf you're a large multi-site retailer needing deep ERP integration and a dedicated account team, an enterprise flooring EPOS will suit you better. PlanIt is deliberately built for the independent end of the trade.

Frequently asked questions

What is EPOS for flooring retailers?

EPOS (electronic point of sale) for flooring retailers is till software built around how a flooring shop actually sells: carpet and vinyl by the cut length rather than the unit, part rolls and roll ends held as stock, supply-only alongside supply-and-fit, and deposits taken against jobs that won't be fitted for weeks. A general retail till handles none of these well.

Why can't I just use a normal retail till?

General retail EPOS assumes you sell whole units off a shelf. Flooring is sold by the metre from a roll, so stock is a length that shrinks with every sale, roll ends need tracking separately, and a sale is often a deposit against a future job. A standard till forces you to work around it with manual notes and spreadsheets, which is where the errors creep in.

Does it handle cut lengths and roll ends?

Yes. Stock is built around cut lengths and roll ends rather than unit counts, so what's left on the roll is what the system shows, and roll ends are tracked as sellable stock rather than written off or forgotten.

Can I run more than one till?

Yes. Multiple tills with two-way sync, so a sale on one counter is reflected on the other. It keeps working if the internet drops and syncs back up when the connection returns, which matters in a shop with a warehouse out the back.

Do my customers get their own account?

Yes. Every customer can have a secure online account in the customer portal, where they view quotes, invoices and documents, pay deposits online, and raise a support ticket with your shop, all branded with your business logo.

Do I have to use the estimating side?

No. PlanIt 360 includes both, but the EPOS runs as a complete point of sale on its own (till, products, pricing, stock, customer accounts and reports) and you can leave the estimating side untouched. The two work together if you want the full quote-to-till flow, but neither depends on the other.

How much does it cost?

£149 per site per month excluding VAT as PlanIt 360. That's full shop management: three seats, one till, the full stock, customer accounts and reporting, plus the flooring estimating side. Extra tills £29/month, extra seats £12/month. Three-month minimum, then monthly rolling, cancel in the app. No demo call required. See the full pricing.

Open the till on Monday morning

The till, stock, customer accounts and reporting, plus the estimating side, for £149 per site a month as PlanIt 360, with a three-month minimum rather than a three-year one.